Privacy Policy

Last Updated: April 2026

1. Introduction

Seenn Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounts receivable services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Business contact information (name, email, phone number)
  • Customer data necessary for payment collection services
  • Payment and billing information
  • Communication records and interactions with our AI agents
  • Usage data and analytics from our platform

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI payment collection services
  • Process transactions and send payment reminders
  • Communicate with you about our services
  • Improve and optimize our AI agents and platform
  • Comply with legal obligations and protect our rights

3a. AI-Powered Communications

Our service uses AI agents to communicate with your clients on your behalf. By using Seenn, you acknowledge and agree that:

  • Phone calls made by our AI agents may be recorded for quality assurance and service improvement purposes
  • Your clients will be contacted by an AI-powered voice agent acting on your behalf and under your brand
  • WhatsApp messages are processed through Meta's WhatsApp Business API platform and are subject to Meta's data policies
  • SMS messages are delivered through third-party telecommunications providers
  • You are responsible for ensuring you have the legal right to contact your clients through these channels

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors and auditors
  • Law enforcement when required by law
  • Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5a. Analytics & Cookies

We use Google Analytics (GA4) to understand how visitors interact with our website. This service may collect information such as your IP address, browser type, pages visited, and time spent on our site. This data is processed by Google in accordance with their privacy policy. We do not use this data to personally identify individual visitors.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where applicable

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Customer data is typically retained for the duration of your service agreement plus applicable legal retention periods.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@seenn.ai

Company: Seenn Inc